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A&J Student Care Services is an independent organisation which provides guardianship services to international students.
Our aim is to support international students during their stay in Australia and to provide the parents with peace of mind in the knowledge that their children are receiving quality care and attention.  


How do we support our students and give parents peace of mind?  


A&J Student Care Services are independent of the educational institutions and homestay providers, consequently we are better placed to focus on the needs of our student clients.  


A&J Student Care Services consultants are on call 24 hours a day – telephone, fax or e-mail  


We provide or arrange the following-

On Arrival
  • Assistance to arrange bank accounts, mobile phone accounts and familiarisation with the local area, facilities, public transport, restaurants/cafes
  • Arrange for tutoring and counselling where required.
On departure
  • flight booking and ticket collection
  • processing any excess baggage requirements
On request:
  • airport transfer to home stay and assistance on arrival to help settle into Australia
  • School holiday arrangements and accommodation
  • Student visa information
  • translation of school reports from English into a nominated language
  • consultants written reports to parents once per term  

What makes A&J Student Care Services an attractive and quality guardianship service?  


Skilled consultants.
We have a team of experienced and caring consultants who enjoy contact with people and look forward to working with them (Click here for their profiles).  


Bilingual consultants.
Each of our students is assigned a consultant who will usually be fluent in the mother language of the students. Alternatively we have an excellent network of linguists who can be called in to assist with any language difficulties  


24 hour availability of our consultants.
This gives us the capacity to stay in regular contact with the student to deal with any issues that may arise. It also provides confidence to the parents as they know that their child will be looked after if any emergency or other problem arises.  


Regular tracking of the student’s progress.
  • Consultants promptly follow up areas of concern, with the student’s home stay, parents or educational institution..
  • Consultants arrange weekly contacts with the students in their care
  • Weekly reports are prepared by the consultant for all students in their care.
  • A comprehensive student database is maintained and this facilitates tracking of any areas of concern, problems and achievements that have arisen and allows action to be taken on a timely basis to resolve issues arising.  

Information sharing with the relevant interested parties.
All the information that is obtained from the first visit to the homestay is maintained on our database. and is provided to the parents and the educational institute. Privacy principles are strictly followed by our business and we ensure full compliance with the principles of the Privacy Act.  


Assistance to parents travelling to Australia.
A&J Student Care Services is happy to provide assistance to parents who wish to visit their child in Australia  


Postal Address:
PO Box 5139
Hughesdale VIC 3166
AUSTRALIA
Tel. +61 3 8503 7878
Mob. +61 419 319 633
Fax. +61 3 8503 7979
email. ajstudentcare@optusnet.com.au
 
The Knox School AMES International Holmes Colleges Wesley College
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Meridian International School | Melbourne Language Centre | Holmesglen TAFE